INSERT INTO `return_reason` VALUES 
(1,1,'ordered wrong product or size'),
(2,1,'shipped wrong product or size'),
(3,1,'damaged or defective'),
(4,1,'arrived too late'),
(5,1,'no longer needed'),
(6,1,'impulse buy'),
(7,1,'product did not match the description'),
(8,1,'product did not meet the expectations'),
(9,1,'product was a gift'),
(10,1,'found a better price'),
(11,1,'other, please provide details');